Implementation Operations Specialist
A company is looking for an Implementation Operations Specialist to support their B2B Support team.
Key Responsibilities
Generate, analyze, and present reports on key team metrics to support data-driven decision-making
Draft and present project proposals to the Director of Implementation, providing insights and recommendations for department growth
Maintain data integrity by identifying and addressing gaps in tooling, reconciling data inconsistencies, and improving reporting processes
Required Qualifications
3+ years of experience in project management, operations, or a similar analytical role
Experience interpreting complex data sets
Administrative experience with Salesforce and/or ServiceNow
Bachelor's degree in a business-related field (or equivalent experience)
Experience with Microsoft Office or Google Workspace
A company is looking for an Implementation Operations Specialist to support their B2B Support team.
Key Responsibilities
Generate, analyze, and present reports on key team metrics to support data-driven decision-making
Draft and present project proposals to the Director of Implementation, providing insights and recommendations for department growth
Maintain data integrity by identifying and addressing gaps in tooling, reconciling data inconsistencies, and improving reporting processes
Required Qualifications
3+ years of experience in project management, operations, or a similar analytical role
Experience interpreting complex data sets
Administrative experience with Salesforce and/or ServiceNow
Bachelor's degree in a business-related field (or equivalent experience)
Experience with Microsoft Office or Google Workspace