Industrial Engineer - Healthcare Operations

A company is looking for an Industrial Engineer - BPO Process Optimization (Healthcare Operations). Key Responsibilities Map and optimize workflows for outsourced services, identifying bottlenecks and designing improved processes Develop KPIs and dashboards for performance monitoring, utilizing analytics to drive continuous improvement Evaluate and implement automation solutions, collaborating with product and engineering teams for system integration Qualifications Bachelor's or Master's degree in Industrial Engineering, Operations Research, Healthcare Administration, or related field 3-7 years of experience in process optimization or operational engineering, ideally in a healthcare BPO environment Lean Six Sigma certification preferred, with strong experience in process mapping tools Familiarity with healthcare systems and data analysis tools Exposure to RPA tools is a plus

May 5, 2025 - 23:36

A company is looking for an Industrial Engineer - BPO Process Optimization (Healthcare Operations). Key Responsibilities Map and optimize workflows for outsourced services, identifying bottlenecks and designing improved processes Develop KPIs and dashboards for performance monitoring, utilizing analytics to drive continuous improvement Evaluate and implement automation solutions, collaborating with product and engineering teams for system integration Qualifications Bachelor's or Master's degree in Industrial Engineering, Operations Research, Healthcare Administration, or related field 3-7 years of experience in process optimization or operational engineering, ideally in a healthcare BPO environment Lean Six Sigma certification preferred, with strong experience in process mapping tools Familiarity with healthcare systems and data analysis tools Exposure to RPA tools is a plus