Inquiry Resolution Representative

A company is looking for an Inquiry Resolution Representative - Remote. Key Responsibilities Investigate and resolve patient disputes while ensuring compliance with applicable laws and regulations Collaborate with patients, attorneys, and regulatory agencies to address disputed issues effectively Handle identity theft claims and work with various stakeholders to resolve issues identified during investigations Required Qualifications, Training, and Education High School Diploma/GED required; college degree preferred Minimum of 4 years of experience in the healthcare industry, preferably in a facility or provider setting Thorough understanding of federal and state laws such as HIPAA, FDCPA, and FCRA Proficiency in MS Office Ability to lift at least 10 pounds

Apr 7, 2025 - 16:39

A company is looking for an Inquiry Resolution Representative - Remote. Key Responsibilities Investigate and resolve patient disputes while ensuring compliance with applicable laws and regulations Collaborate with patients, attorneys, and regulatory agencies to address disputed issues effectively Handle identity theft claims and work with various stakeholders to resolve issues identified during investigations Required Qualifications, Training, and Education High School Diploma/GED required; college degree preferred Minimum of 4 years of experience in the healthcare industry, preferably in a facility or provider setting Thorough understanding of federal and state laws such as HIPAA, FDCPA, and FCRA Proficiency in MS Office Ability to lift at least 10 pounds