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Integrations Support Analyst
A company is looking for a Support Integrations Analyst in the SaaS space. Key Responsibilities Provide support for third-party and internal integrations, troubleshooting related issues Act as a technical liaison between customers, partners, and internal teams for integration inquiries Track integration performance and recommend process improvements to optimize workflows Required Qualifications 2-3 years of experience in SaaS integrations, APIs, or technical support roles Strong understanding of RESTful APIs, JSON, and authentication protocols Hands-on experience with an API testing solution, like Postman Ability to read and debug API logs and data payloads Experience with project management and Agile tools (e.g., Jira)
A company is looking for a Support Integrations Analyst in the SaaS space.
Key Responsibilities
Provide support for third-party and internal integrations, troubleshooting related issues
Act as a technical liaison between customers, partners, and internal teams for integration inquiries
Track integration performance and recommend process improvements to optimize workflows
Required Qualifications
2-3 years of experience in SaaS integrations, APIs, or technical support roles
Strong understanding of RESTful APIs, JSON, and authentication protocols
Hands-on experience with an API testing solution, like Postman
Ability to read and debug API logs and data payloads
Experience with project management and Agile tools (e.g., Jira)