Iowa Licensed Customer Service Representative
A company is looking for a Remote Call Center Customer Service Representative. Key Responsibilities Act as the initial point of contact for inquiries from Iowa Medicaid Program recipients and affiliates Provide telephone support to applicants, beneficiaries, and enrollees Document enrollment requests and enter information into a web-based system Required Qualifications High School diploma or GED Basic understanding of a call center environment and customer service roles Must reside within 1 hour driving distance from Des Moines, IA Background check required Ability to work effectively with diverse backgrounds
A company is looking for a Remote Call Center Customer Service Representative.
Key Responsibilities
Act as the initial point of contact for inquiries from Iowa Medicaid Program recipients and affiliates
Provide telephone support to applicants, beneficiaries, and enrollees
Document enrollment requests and enter information into a web-based system
Required Qualifications
High School diploma or GED
Basic understanding of a call center environment and customer service roles
Must reside within 1 hour driving distance from Des Moines, IA
Background check required
Ability to work effectively with diverse backgrounds
