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IT Generalist Lab Technician
A company is looking for an IT Generalist - Lab Tech to support technology needs in their UX research lab. Key Responsibilities Manage UX research lab technology, including video capture and streaming capabilities Delegate and respond to help tickets for user troubleshooting Manage software and hardware inventory and collaborate on process improvements Required Qualifications 1+ years of experience in helpdesk or A/V tech support Basic understanding of physical networking Familiarity with IP-based video technologies and audio quality control concepts Working knowledge of video/streaming systems and applications like OBS Experience with macOS and Windows administration and troubleshooting
A company is looking for an IT Generalist - Lab Tech to support technology needs in their UX research lab.
Key Responsibilities
Manage UX research lab technology, including video capture and streaming capabilities
Delegate and respond to help tickets for user troubleshooting
Manage software and hardware inventory and collaborate on process improvements
Required Qualifications
1+ years of experience in helpdesk or A/V tech support
Basic understanding of physical networking
Familiarity with IP-based video technologies and audio quality control concepts
Working knowledge of video/streaming systems and applications like OBS
Experience with macOS and Windows administration and troubleshooting