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IT Service Delivery Director
A company is looking for a Lead Director of IT Service Delivery. Key Responsibilities Own the strategy and governance of Jira and Jira Align platforms to optimize service delivery Assist in creating and maintaining the IT Services roadmap, aligning cross-team initiatives and managing dependencies Lead strategic change initiatives to streamline service delivery processes and implement emerging technologies Qualifications 10+ years of experience in program management or service delivery leadership, with at least 3 years in a managerial or director role Deep expertise in Jira platform administration and governance Experience in leading process transformation and change management efforts Proven experience managing AI tool implementations or digital automation projects Strong strategic thinking abilities, capable of operating at both executive and tactical levels
A company is looking for a Lead Director of IT Service Delivery.
Key Responsibilities
Own the strategy and governance of Jira and Jira Align platforms to optimize service delivery
Assist in creating and maintaining the IT Services roadmap, aligning cross-team initiatives and managing dependencies
Lead strategic change initiatives to streamline service delivery processes and implement emerging technologies
Qualifications
10+ years of experience in program management or service delivery leadership, with at least 3 years in a managerial or director role
Deep expertise in Jira platform administration and governance
Experience in leading process transformation and change management efforts
Proven experience managing AI tool implementations or digital automation projects
Strong strategic thinking abilities, capable of operating at both executive and tactical levels
