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IT Systems Administrator (Federal)
A company is looking for an IT Systems Administrator - GovCloud (Remote). Key Responsibilities Provide technical support to internal users through various channels, including service tickets and email Troubleshoot hardware, software, and network issues, ensuring prompt resolution or escalation Document incidents and maintain a knowledge base for future reference while ensuring compliance with IT policies Required Qualifications Bachelor's degree and 2-4 years of relevant work experience, or equivalent combination of education and experience Basic knowledge of Active Directory or other directory services Basic understanding of network protocols, concepts, and remote access technologies (e.g., DNS, DHCP, TCP/IP) Familiarity with Windows and macOS operating systems; knowledge of Linux is a plus Experience with applications such as Zoom, Slack, Okta, Confluence, JIRA, and ServiceNow
A company is looking for an IT Systems Administrator - GovCloud (Remote).
Key Responsibilities
Provide technical support to internal users through various channels, including service tickets and email
Troubleshoot hardware, software, and network issues, ensuring prompt resolution or escalation
Document incidents and maintain a knowledge base for future reference while ensuring compliance with IT policies
Required Qualifications
Bachelor's degree and 2-4 years of relevant work experience, or equivalent combination of education and experience
Basic knowledge of Active Directory or other directory services
Basic understanding of network protocols, concepts, and remote access technologies (e.g., DNS, DHCP, TCP/IP)
Familiarity with Windows and macOS operating systems; knowledge of Linux is a plus
Experience with applications such as Zoom, Slack, Okta, Confluence, JIRA, and ServiceNow