![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
Lead Omnichannel Contact Center Developer
A company is looking for a Lead Omnichannel Contact Center Developer. Key Responsibilities Support the Telephony Modernization Program by migrating from Avaya to AWS Connect Develop and maintain integrated communication platforms for member and provider engagement across various channels Integrate contact center platforms with healthcare systems and implement CI/CD improvements Required Qualifications 7+ years of experience as an Omnichannel Developer 7+ years of experience with AWS Connect, Lambda, LEX, and call flow documentation 7+ years of experience running a code pipeline and code repositories (CI/CD) 5+ years of experience leading migrations from Avaya to AWS Connect AWS Certification (Cloud Practitioner - Lowest Cert)
A company is looking for a Lead Omnichannel Contact Center Developer.
Key Responsibilities
Support the Telephony Modernization Program by migrating from Avaya to AWS Connect
Develop and maintain integrated communication platforms for member and provider engagement across various channels
Integrate contact center platforms with healthcare systems and implement CI/CD improvements
Required Qualifications
7+ years of experience as an Omnichannel Developer
7+ years of experience with AWS Connect, Lambda, LEX, and call flow documentation
7+ years of experience running a code pipeline and code repositories (CI/CD)
5+ years of experience leading migrations from Avaya to AWS Connect
AWS Certification (Cloud Practitioner - Lowest Cert)