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Manager of Client Service Operations
A company is looking for a Manager, Growth and Client Service Operations. Key Responsibilities: Manage cross-functional projects and process improvement initiatives across the Growth and Client Services organization Partner with Sales, Client Success, and Delivery teams to identify and escalate systemic client issues Collaborate with internal operational teams to resolve root causes impacting client satisfaction Qualifications: 5+ years of experience in Commercial Operations, Sales/Client Success Operations, or project/program management Proven track record of managing operational initiatives and improving processes Strong business acumen and systems mindset Experience partnering with Salesforce system admins or product teams Proficient in Microsoft Excel and PowerPoint; experience with Salesforce, Smartsheet/Asana, and Power BI preferred
A company is looking for a Manager, Growth and Client Service Operations.
Key Responsibilities:
Manage cross-functional projects and process improvement initiatives across the Growth and Client Services organization
Partner with Sales, Client Success, and Delivery teams to identify and escalate systemic client issues
Collaborate with internal operational teams to resolve root causes impacting client satisfaction
Qualifications:
5+ years of experience in Commercial Operations, Sales/Client Success Operations, or project/program management
Proven track record of managing operational initiatives and improving processes
Strong business acumen and systems mindset
Experience partnering with Salesforce system admins or product teams
Proficient in Microsoft Excel and PowerPoint; experience with Salesforce, Smartsheet/Asana, and Power BI preferred
