Mandarin Speaking Virtual Assistant
A company is looking for a Mandarin Speaking Bilingual Virtual Assistant to provide patient access support in a remote environment. Key Responsibilities Serve as the primary virtual point of contact for Mandarin-speaking patients via various communication channels Schedule, reschedule, and cancel patient appointments accurately and efficiently Verify patient insurance information and assist with pre-authorization processes as needed Required Qualifications Fluency in both Mandarin Chinese and English (written and spoken) is essential High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred Proven experience in a customer service role, preferably in a healthcare setting Strong organizational skills and proficiency in using computers and software applications Reliable high-speed internet connection and a quiet, dedicated home workspace
A company is looking for a Mandarin Speaking Bilingual Virtual Assistant to provide patient access support in a remote environment.
Key Responsibilities
Serve as the primary virtual point of contact for Mandarin-speaking patients via various communication channels
Schedule, reschedule, and cancel patient appointments accurately and efficiently
Verify patient insurance information and assist with pre-authorization processes as needed
Required Qualifications
Fluency in both Mandarin Chinese and English (written and spoken) is essential
High school diploma or equivalent required; Associate's or Bachelor's degree in a related field preferred
Proven experience in a customer service role, preferably in a healthcare setting
Strong organizational skills and proficiency in using computers and software applications
Reliable high-speed internet connection and a quiet, dedicated home workspace
