Medallia Administrator

A company is looking for a Medallia Administrator to join their Client Experience Team. Key Responsibilities Administer and manage the Medallia platform to support client feedback and experience improvement initiatives Provide expert guidance on Medallia-related tasks, ensuring data integrity and collaboration with IT on integrations Develop training materials and maintain strong relationships with internal teams and stakeholders to enhance program success Required Qualifications 2+ years of experience in Customer Experience and Medallia administration, including survey configuration and dashboard development Strong fluency with the Medallia platform and experience in a fast-paced corporate environment Expert product administrator skills with the ability to manage multiple projects and prioritize effectively Adaptable and flexible, with a strong ability to manage change successfully Preferred certifications include CCXP, PMP, or Medallia certification

Apr 23, 2025 - 00:48

A company is looking for a Medallia Administrator to join their Client Experience Team. Key Responsibilities Administer and manage the Medallia platform to support client feedback and experience improvement initiatives Provide expert guidance on Medallia-related tasks, ensuring data integrity and collaboration with IT on integrations Develop training materials and maintain strong relationships with internal teams and stakeholders to enhance program success Required Qualifications 2+ years of experience in Customer Experience and Medallia administration, including survey configuration and dashboard development Strong fluency with the Medallia platform and experience in a fast-paced corporate environment Expert product administrator skills with the ability to manage multiple projects and prioritize effectively Adaptable and flexible, with a strong ability to manage change successfully Preferred certifications include CCXP, PMP, or Medallia certification