Medical Customer Service Rep

A company is looking for a Medical Customer Service Representative to provide exceptional service in a fast-paced call center environment. Key Responsibilities: Meet performance benchmarks related to patient satisfaction, accuracy, quality, and attendance Act as a patient advocate while managing complex and sensitive information Utilize internal systems to address a variety of patient needs including scheduling and authorizations Required Qualifications: 1-2 years of call center experience (2+ years preferred) Prior healthcare industry experience is required Proficient in navigating multiple screens and systems High-speed internet with Ethernet connection required for remote work Strong organizational skills with the ability to manage a fast-paced workload

Apr 8, 2025 - 20:50

A company is looking for a Medical Customer Service Representative to provide exceptional service in a fast-paced call center environment. Key Responsibilities: Meet performance benchmarks related to patient satisfaction, accuracy, quality, and attendance Act as a patient advocate while managing complex and sensitive information Utilize internal systems to address a variety of patient needs including scheduling and authorizations Required Qualifications: 1-2 years of call center experience (2+ years preferred) Prior healthcare industry experience is required Proficient in navigating multiple screens and systems High-speed internet with Ethernet connection required for remote work Strong organizational skills with the ability to manage a fast-paced workload