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Member Services Representative
A company is looking for a Member Service Representative RBP. Key Responsibilities Provide attentive customer service to clients by managing incoming calls from members and healthcare providers Assist members in understanding their RBP plans and resolve barriers to care Maintain thorough knowledge of systems to ensure accurate information is provided to members Required Qualifications High school diploma or equivalent required At least one year of customer service experience in a call center environment; previous RBP experience preferred Strong personal computer usage and Internet proficiency skills Ability to work flexible hours as business needs dictate Must maintain a reliable internet connection with specified speed requirements
A company is looking for a Member Service Representative RBP.
Key Responsibilities
Provide attentive customer service to clients by managing incoming calls from members and healthcare providers
Assist members in understanding their RBP plans and resolve barriers to care
Maintain thorough knowledge of systems to ensure accurate information is provided to members
Required Qualifications
High school diploma or equivalent required
At least one year of customer service experience in a call center environment; previous RBP experience preferred
Strong personal computer usage and Internet proficiency skills
Ability to work flexible hours as business needs dictate
Must maintain a reliable internet connection with specified speed requirements
