Member Services Representative
A company is looking for a Member Services Representative to provide customer service and support to its members regarding insurance and retirement plans. Key Responsibilities Provide guidance and assistance to members on retirement and insurance plans Research and resolve member inquiries through various communication channels Document member interactions and maintain accurate records in the database Required Qualifications High school diploma (or GED) and three years of customer service experience Up to two years of college-level business coursework can substitute for required experience Experience with Microsoft Word and Outlook
A company is looking for a Member Services Representative to provide customer service and support to its members regarding insurance and retirement plans.
Key Responsibilities
Provide guidance and assistance to members on retirement and insurance plans
Research and resolve member inquiries through various communication channels
Document member interactions and maintain accurate records in the database
Required Qualifications
High school diploma (or GED) and three years of customer service experience
Up to two years of college-level business coursework can substitute for required experience
Experience with Microsoft Word and Outlook
