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Mid-Level IT Specialist
A company is looking for a Mid-Level IT Specialist. Key Responsibilities Respond to all service requests and provide level 2 technical support to users Document user requests, troubleshooting steps, and assist with resolutions Install and configure desktop hardware, peripherals, and software packages as needed Required Qualifications 36 months experience managing support requests on a level 2 help desk 36 months experience resolving hardware and software issues, specifically with Windows 11 36 months experience with O365 and Outlook installation and support in an enterprise environment 36 months experience using Lansweeper, Remote Desktop, and Active Directory 36 months experience utilizing VMware vSphere for supporting virtual desktops
A company is looking for a Mid-Level IT Specialist.
Key Responsibilities
Respond to all service requests and provide level 2 technical support to users
Document user requests, troubleshooting steps, and assist with resolutions
Install and configure desktop hardware, peripherals, and software packages as needed
Required Qualifications
36 months experience managing support requests on a level 2 help desk
36 months experience resolving hardware and software issues, specifically with Windows 11
36 months experience with O365 and Outlook installation and support in an enterprise environment
36 months experience using Lansweeper, Remote Desktop, and Active Directory
36 months experience utilizing VMware vSphere for supporting virtual desktops
