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New York Licensed End-User Compute Lead
A company is looking for an End User Compute Lead to manage and support end-user devices for a mid-size business. Key Responsibilities: Manage deployment, configuration, and ongoing management of laptops, desktops, and iPads for over 7,000 employees Implement and maintain effective asset management processes in line with ITIL and ITSM best practices Oversee the relationship with a third-party Managed Service Provider (MSP) for device provisioning and support Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience 5+ years of experience in IT operations, with at least 3 years focused on managing end-user compute devices Proven experience with Microsoft Intune and Autopilot for device management Hands-on experience with asset management and procurement of hardware Strong understanding of Windows and macOS device management, including patching and configuration
A company is looking for an End User Compute Lead to manage and support end-user devices for a mid-size business.
Key Responsibilities:
Manage deployment, configuration, and ongoing management of laptops, desktops, and iPads for over 7,000 employees
Implement and maintain effective asset management processes in line with ITIL and ITSM best practices
Oversee the relationship with a third-party Managed Service Provider (MSP) for device provisioning and support
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
5+ years of experience in IT operations, with at least 3 years focused on managing end-user compute devices
Proven experience with Microsoft Intune and Autopilot for device management
Hands-on experience with asset management and procurement of hardware
Strong understanding of Windows and macOS device management, including patching and configuration