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North Carolina Telephonic Care Navigator
A company is looking for a Telephonic Care Navigator - Remote in NC. Key Responsibilities Conducts telephonic outreach to members, utilizing various calling methods Educates members on care gaps and assists in scheduling provider appointments Links members to community resources addressing social determinants of health Required Qualifications High School Diploma / GED Must be 18 years of age or older 1+ years of healthcare, insurance, or community outreach experience 1+ years of call center or telephonic customer service experience Proficient in Microsoft Office applications including Word, Excel, and Outlook
A company is looking for a Telephonic Care Navigator - Remote in NC.
Key Responsibilities
Conducts telephonic outreach to members, utilizing various calling methods
Educates members on care gaps and assists in scheduling provider appointments
Links members to community resources addressing social determinants of health
Required Qualifications
High School Diploma / GED
Must be 18 years of age or older
1+ years of healthcare, insurance, or community outreach experience
1+ years of call center or telephonic customer service experience
Proficient in Microsoft Office applications including Word, Excel, and Outlook