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Online Operations Agent
A company is looking for an Online Operations Agent. Key Responsibilities Resolve customer service or billing complaints and provide follow-up as needed Respond to customer inquiries and notify them of claim investigation results Keep records of customer interactions and develop recommendations to improve user experience Required Qualifications High school diploma or GED required 1+ years of experience in a customer service role Experience in a fast-paced corporate environment is preferred Ability to work independently and manage time effectively Experience with computer applications, such as Microsoft Word and PowerPoint
A company is looking for an Online Operations Agent.
Key Responsibilities
Resolve customer service or billing complaints and provide follow-up as needed
Respond to customer inquiries and notify them of claim investigation results
Keep records of customer interactions and develop recommendations to improve user experience
Required Qualifications
High school diploma or GED required
1+ years of experience in a customer service role
Experience in a fast-paced corporate environment is preferred
Ability to work independently and manage time effectively
Experience with computer applications, such as Microsoft Word and PowerPoint