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Operational Readiness Specialist
A company is looking for a Specialist, Operational Readiness (Lodgings). Key Responsibilities Develop trust and credibility with stakeholders to foster effective collaboration Coordinate feedback between customer service and product development Lead project management activities to operationalize changes impacting customer service Required Qualifications Proficient in customer experience data analysis and data visualization Thorough understanding of project/program management techniques Schedule flexibility for collaboration with teams in different time zones Experience leading cross-functional team projects Proficiency in Lodgings industry knowledge
A company is looking for a Specialist, Operational Readiness (Lodgings).
Key Responsibilities
Develop trust and credibility with stakeholders to foster effective collaboration
Coordinate feedback between customer service and product development
Lead project management activities to operationalize changes impacting customer service
Required Qualifications
Proficient in customer experience data analysis and data visualization
Thorough understanding of project/program management techniques
Schedule flexibility for collaboration with teams in different time zones
Experience leading cross-functional team projects
Proficiency in Lodgings industry knowledge