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Operations Analyst
A company is looking for an Operations Analyst for the Loan, Payment, and Operational Services Return Items Team. Key Responsibilities Oversee end of day processing and closing tasks specific to Returns Assist management with projects, audits, and system upgrades as needed Identify opportunities for process improvement and provide data support for reporting and metrics Required Qualifications Minimum 3 years of experience in a high production, deadline-driven environment Experience managing personal deliverables with client-facing and SLA impact Proficiency in MS Office suite, particularly with Intermediate Excel skills Ability to navigate multiple systems and applications to solve routine challenges Experience developing and documenting procedures
A company is looking for an Operations Analyst for the Loan, Payment, and Operational Services Return Items Team.
Key Responsibilities
Oversee end of day processing and closing tasks specific to Returns
Assist management with projects, audits, and system upgrades as needed
Identify opportunities for process improvement and provide data support for reporting and metrics
Required Qualifications
Minimum 3 years of experience in a high production, deadline-driven environment
Experience managing personal deliverables with client-facing and SLA impact
Proficiency in MS Office suite, particularly with Intermediate Excel skills
Ability to navigate multiple systems and applications to solve routine challenges
Experience developing and documenting procedures