Patient Access Engagement Specialist

A company is looking for a Patient Access Engagement Specialist. Key Responsibilities Schedules patients for appointments and diagnostic tests, ensuring accurate collection of clinical information and insurance verification Facilitates communication between patients, staff, and referral sources regarding scheduling concerns Utilizes scheduling software and educates patients and families about department protocols and procedures Required Qualifications Bachelor's Degree with 2 years of experience in a customer service or medical office environment, or an Associate's Degree with 4 years of relevant experience Proficient in Microsoft Office applications Familiarity with EMR and scheduling systems such as EPIC Ability to maintain confidentiality and handle stressful situations Demonstrated ability to multitask and work independently in a fast-paced environment

Mar 21, 2025 - 15:25

A company is looking for a Patient Access Engagement Specialist. Key Responsibilities Schedules patients for appointments and diagnostic tests, ensuring accurate collection of clinical information and insurance verification Facilitates communication between patients, staff, and referral sources regarding scheduling concerns Utilizes scheduling software and educates patients and families about department protocols and procedures Required Qualifications Bachelor's Degree with 2 years of experience in a customer service or medical office environment, or an Associate's Degree with 4 years of relevant experience Proficient in Microsoft Office applications Familiarity with EMR and scheduling systems such as EPIC Ability to maintain confidentiality and handle stressful situations Demonstrated ability to multitask and work independently in a fast-paced environment