Patient Experience Associate

A company is looking for a Patient Experience Associate to support patient service validation and enhance patient experiences. Key Responsibilities Make outbound calls to confirm medical services or equipment received by patients Document patient interactions and feedback in relevant systems Assist patients with rescheduling services and collaborate with escalation teams as needed Required Qualifications High School Diploma or GED Minimum 1 year of customer service experience in a call center environment preferred Ability to navigate dual monitors and multiple applications Intermediate keyboarding abilities (at least 35 WPM) Basic PC and internet navigation skills

Jun 18, 2025 - 18:30

A company is looking for a Patient Experience Associate to support patient service validation and enhance patient experiences. Key Responsibilities Make outbound calls to confirm medical services or equipment received by patients Document patient interactions and feedback in relevant systems Assist patients with rescheduling services and collaborate with escalation teams as needed Required Qualifications High School Diploma or GED Minimum 1 year of customer service experience in a call center environment preferred Ability to navigate dual monitors and multiple applications Intermediate keyboarding abilities (at least 35 WPM) Basic PC and internet navigation skills