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Patient Experience Specialist
A company is looking for a Patient Experience Specialist (Temporary). Key Responsibilities Make outbound calls for appointment reminders and patient follow-ups Handle SMS, chat, and email communication from patients Research and resolve patient concerns to achieve first contact resolution Required Qualifications 2+ years in a virtual administrative support role 2 years of call center experience Proficiency in using computer software and technology Experience with Microsoft Office and electronic filing systems Ability to work with high discretion and confidential information
A company is looking for a Patient Experience Specialist (Temporary).
Key Responsibilities
Make outbound calls for appointment reminders and patient follow-ups
Handle SMS, chat, and email communication from patients
Research and resolve patient concerns to achieve first contact resolution
Required Qualifications
2+ years in a virtual administrative support role
2 years of call center experience
Proficiency in using computer software and technology
Experience with Microsoft Office and electronic filing systems
Ability to work with high discretion and confidential information
