![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
Personal Lines Customer Experience Representative
A company is looking for a Sr. Customer Experience Representative. Key Responsibilities Manage customer transactions and foster strong relationships through inbound calls Educate and advise customers on insurance coverage options and create quotes based on their needs Meet monthly KPIs while recommending improvements to internal tools and product experiences Required Qualifications 1-2 years of customer service experience, preferably in insurance Personal Lines License or willingness to obtain within 30 days of employment Ability to work in a fast-paced, high-volume call environment Experience handling responsibilities with limited oversight Basic knowledge of Microsoft Office and Google Suite
A company is looking for a Sr. Customer Experience Representative.
Key Responsibilities
Manage customer transactions and foster strong relationships through inbound calls
Educate and advise customers on insurance coverage options and create quotes based on their needs
Meet monthly KPIs while recommending improvements to internal tools and product experiences
Required Qualifications
1-2 years of customer service experience, preferably in insurance
Personal Lines License or willingness to obtain within 30 days of employment
Ability to work in a fast-paced, high-volume call environment
Experience handling responsibilities with limited oversight
Basic knowledge of Microsoft Office and Google Suite