Pharmacy Supervisor
A company is looking for a Supervisor Specialty Pharmacy (Remote).
Key Responsibilities
Conduct performance reviews and manage departmental goals, including quality and process improvement
Oversee patient care issue resolution and training within the Patient Care contact center
Establish and refine standard operating procedures to enhance service levels
Required Qualifications
Associate's degree in nursing, health care, or related area of study; or equivalent experience
3 years' experience as a Patient Care Advisor or in a health care contact center environment
Intermediate skills with Microsoft Office suite
Experience in leading and developing a team
Responsible for departmental budget oversight and team performance management
A company is looking for a Supervisor Specialty Pharmacy (Remote).
Key Responsibilities
Conduct performance reviews and manage departmental goals, including quality and process improvement
Oversee patient care issue resolution and training within the Patient Care contact center
Establish and refine standard operating procedures to enhance service levels
Required Qualifications
Associate's degree in nursing, health care, or related area of study; or equivalent experience
3 years' experience as a Patient Care Advisor or in a health care contact center environment
Intermediate skills with Microsoft Office suite
Experience in leading and developing a team
Responsible for departmental budget oversight and team performance management