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Project Advisor
A company is looking for a Project Advisor to enhance homeowner success through customer support and team collaboration. Key Responsibilities Handle inbound and outbound calls to assist homeowners with their projects Collaborate with team members to share knowledge and improve customer satisfaction Monitor performance metrics and maintain accurate records of customer interactions Required Qualifications 1+ years of experience in a call center or customer service environment, preferred Familiarity with call center systems and software, preferred Proficiency in using G Suite tools such as Gmail, Google Drive, Docs, Sheets, and Calendar Adaptability and willingness to learn new skills and processes Commitment to upholding company values and delivering exceptional customer experiences
A company is looking for a Project Advisor to enhance homeowner success through customer support and team collaboration.
Key Responsibilities
Handle inbound and outbound calls to assist homeowners with their projects
Collaborate with team members to share knowledge and improve customer satisfaction
Monitor performance metrics and maintain accurate records of customer interactions
Required Qualifications
1+ years of experience in a call center or customer service environment, preferred
Familiarity with call center systems and software, preferred
Proficiency in using G Suite tools such as Gmail, Google Drive, Docs, Sheets, and Calendar
Adaptability and willingness to learn new skills and processes
Commitment to upholding company values and delivering exceptional customer experiences
