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Quality Assurance Program Manager
A company is looking for a Program Manager, Quality Assurance to lead the development and maintenance of defect-driven operational quality assurance programs. Key Responsibilities Lead the development of new quality programs through all phases, including project planning and stakeholder communications Proactively manage escalations, track program risks, and support program retros to assess strengths and opportunities Develop tools and standards to support team programs and ensure compliance with applicable laws and regulations Required Qualifications Lean / Six Sigma Green Belt certification 3+ years of project management or operational experience in the health insurance sector 3+ years of experience in change management and process improvement 3+ years of stakeholder management experience
A company is looking for a Program Manager, Quality Assurance to lead the development and maintenance of defect-driven operational quality assurance programs.
Key Responsibilities
Lead the development of new quality programs through all phases, including project planning and stakeholder communications
Proactively manage escalations, track program risks, and support program retros to assess strengths and opportunities
Develop tools and standards to support team programs and ensure compliance with applicable laws and regulations
Required Qualifications
Lean / Six Sigma Green Belt certification
3+ years of project management or operational experience in the health insurance sector
3+ years of experience in change management and process improvement
3+ years of stakeholder management experience