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Remote Account Resolution Specialist
A company is looking for a Remote Account Resolution Representative to assist customers in fulfilling their financial obligations through calls and account management. Key Responsibilities Contact customers to assist in settling account balances and setting up payment arrangements Maintain compliance with company guidelines and local, state, and federal regulations Achieve assigned goals while providing exceptional customer service Required Qualifications High school diploma or General Education Development (GED) Certificate required Previous collection experience preferred Basic computer skills required Customer service skills are essential Conflict resolution skills are necessary
A company is looking for a Remote Account Resolution Representative to assist customers in fulfilling their financial obligations through calls and account management.
Key Responsibilities
Contact customers to assist in settling account balances and setting up payment arrangements
Maintain compliance with company guidelines and local, state, and federal regulations
Achieve assigned goals while providing exceptional customer service
Required Qualifications
High school diploma or General Education Development (GED) Certificate required
Previous collection experience preferred
Basic computer skills required
Customer service skills are essential
Conflict resolution skills are necessary