Remote Consumer Relations Agent
A company is looking for an Inbound Customer Service Agent - Consumer Relations (Remote). Key Responsibilities Resolve escalated customer service issues and advocate for customers with internal departments Follow up with customers via phone, email, or text to ensure satisfactory resolution of appliance-related concerns Gather information and collaborate with stakeholders to effectively resolve consumer issues Required Qualifications High School Diploma or GED Minimum of 1-year call center experience Minimum of 2-years escalated customer service experience Moderate to advanced computer skills, including navigating multiple online applications Previous experience working from home (preferred)
A company is looking for an Inbound Customer Service Agent - Consumer Relations (Remote).
Key Responsibilities
Resolve escalated customer service issues and advocate for customers with internal departments
Follow up with customers via phone, email, or text to ensure satisfactory resolution of appliance-related concerns
Gather information and collaborate with stakeholders to effectively resolve consumer issues
Required Qualifications
High School Diploma or GED
Minimum of 1-year call center experience
Minimum of 2-years escalated customer service experience
Moderate to advanced computer skills, including navigating multiple online applications
Previous experience working from home (preferred)
