Bilingual Spanish Customer Service Agent
A company is looking for a Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote). Key Responsibilities Resolve escalated customer service issues in both English and Spanish Follow up with customers through various communication methods to ensure resolution of appliance-related concerns Coordinate with internal departments to advocate for customers and implement solutions Required Qualifications High School Diploma or GED Minimum of 1 year of call center experience Minimum of 2 years of escalated customer service experience Moderate to advanced computer skills, including navigating multiple online applications Previous experience working from home is preferred
