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Remote Medical Customer Service Agent
A company is looking for a Remote Medical Customer Service Specialist. Key Responsibilities Responds to customer inquiries through various communication channels, providing accurate information Clarifies and resolves customer issues by identifying needs and implementing effective solutions Documents all interactions in the CRM system and adheres to quality standards and performance metrics Required Qualifications H.S. Diploma or GED required Associate Degree or some college coursework in a related field preferred 1-2 years of customer service experience required, preferably in a call center or help desk environment Familiarity with CRM software and customer service tools preferred
A company is looking for a Remote Medical Customer Service Specialist.
Key Responsibilities
Responds to customer inquiries through various communication channels, providing accurate information
Clarifies and resolves customer issues by identifying needs and implementing effective solutions
Documents all interactions in the CRM system and adheres to quality standards and performance metrics
Required Qualifications
H.S. Diploma or GED required
Associate Degree or some college coursework in a related field preferred
1-2 years of customer service experience required, preferably in a call center or help desk environment
Familiarity with CRM software and customer service tools preferred