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Sales Support Customer Care Manager
A company is looking for a Manager, Sales Support Customer Care. Key Responsibilities Oversee daily operations of Sales Support and Customer Care departments Provide guidance and mentorship to sales support and customer care representatives Collaborate with other departments to resolve complex customer issues Required Qualifications Bachelor's Degree in IT or Computer Science preferred, or equivalent experience 4 - 6 years of experience in a Technical Support or Customer Care role Thorough knowledge of relevant products and processes Ability to communicate technical matters in user-friendly terms Experience with Windows Operating systems
A company is looking for a Manager, Sales Support Customer Care.
Key Responsibilities
Oversee daily operations of Sales Support and Customer Care departments
Provide guidance and mentorship to sales support and customer care representatives
Collaborate with other departments to resolve complex customer issues
Required Qualifications
Bachelor's Degree in IT or Computer Science preferred, or equivalent experience
4 - 6 years of experience in a Technical Support or Customer Care role
Thorough knowledge of relevant products and processes
Ability to communicate technical matters in user-friendly terms
Experience with Windows Operating systems