Senior Manager of Retail Operations
A company is looking for a Senior Manager, Retail Support Operations focused on Member Experience.
Key Responsibilities
Develop and implement operational strategies and processes for retail support
Build and maintain relationships with retail partners and manage escalations
Analyze performance and lead initiatives for process improvement in retail operations
Required Qualifications
7+ years of experience in retail operations or customer support
Proven leadership experience in enterprise sales and support environments
Experience managing operations in fast-paced, high-growth settings
Strong understanding of retail operational processes and systems
Proficiency in CRM and ERP systems, with experience in process improvements
A company is looking for a Senior Manager, Retail Support Operations focused on Member Experience.
Key Responsibilities
Develop and implement operational strategies and processes for retail support
Build and maintain relationships with retail partners and manage escalations
Analyze performance and lead initiatives for process improvement in retail operations
Required Qualifications
7+ years of experience in retail operations or customer support
Proven leadership experience in enterprise sales and support environments
Experience managing operations in fast-paced, high-growth settings
Strong understanding of retail operational processes and systems
Proficiency in CRM and ERP systems, with experience in process improvements