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Senior Service Designer
A company is looking for a Senior Service Designer. Key Responsibilities Map persona-based journeys and identify key touchpoints and connections Facilitate collaborative workshops and develop a network of collaborators across departments Produce artifacts like journey maps and service prototypes, and co-develop a journey management framework Required Qualifications 5+ years of experience in service design methods Experience in leveraging data science for design recommendations Proven adoption of AI tools in research and design processes 3+ years of experience using collaboration and design tools such as Mural and Figma Familiarity with Journey Management tools such as TheyDo and Smaply
A company is looking for a Senior Service Designer.
Key Responsibilities
Map persona-based journeys and identify key touchpoints and connections
Facilitate collaborative workshops and develop a network of collaborators across departments
Produce artifacts like journey maps and service prototypes, and co-develop a journey management framework
Required Qualifications
5+ years of experience in service design methods
Experience in leveraging data science for design recommendations
Proven adoption of AI tools in research and design processes
3+ years of experience using collaboration and design tools such as Mural and Figma
Familiarity with Journey Management tools such as TheyDo and Smaply