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Service Designer
A company is looking for a Service Designer II to enhance customer service experiences through design and collaboration. Key Responsibilities Independently implement solutions and mentor junior team members Conduct research and design user journey maps to improve service delivery Collaborate with cross-functional teams to ensure alignment with business objectives Required Qualifications Experience in service design principles and human-centered design Proficiency in design tools such as Figma and Adobe products Experience conducting qualitative and quantitative research activities Understanding of agile methodologies and tools Ability to manage work strategically and build relationships
A company is looking for a Service Designer II to enhance customer service experiences through design and collaboration.
Key Responsibilities
Independently implement solutions and mentor junior team members
Conduct research and design user journey maps to improve service delivery
Collaborate with cross-functional teams to ensure alignment with business objectives
Required Qualifications
Experience in service design principles and human-centered design
Proficiency in design tools such as Figma and Adobe products
Experience conducting qualitative and quantitative research activities
Understanding of agile methodologies and tools
Ability to manage work strategically and build relationships
