Service Designer
A company is looking for a Service Designer to enhance the Albania Farmers' Portal through user research and product development.
Key Responsibilities
Conduct user research and needs analysis to assess current services provided through the Farmers' Portal
Perform a gap analysis to identify usability and accessibility improvements for the portal
Lead the co-design of a product development roadmap and iterative prototyping for the portal enhancements
Required Qualifications
Advanced university degree in UX Design, Service Design, Human-Computer Interaction, or related fields
5 years of relevant experience in User Research, UX Design, or Service Design for digital services
Working knowledge of English and Albanian
National of Albania or resident with a valid work permit
Experience with e-government services or digital agriculture is a strong asset
A company is looking for a Service Designer to enhance the Albania Farmers' Portal through user research and product development.
Key Responsibilities
Conduct user research and needs analysis to assess current services provided through the Farmers' Portal
Perform a gap analysis to identify usability and accessibility improvements for the portal
Lead the co-design of a product development roadmap and iterative prototyping for the portal enhancements
Required Qualifications
Advanced university degree in UX Design, Service Design, Human-Computer Interaction, or related fields
5 years of relevant experience in User Research, UX Design, or Service Design for digital services
Working knowledge of English and Albanian
National of Albania or resident with a valid work permit
Experience with e-government services or digital agriculture is a strong asset