Service Designer

A company is looking for a Service Designer to enhance the Albania Farmers' Portal through user research and product development. Key Responsibilities Conduct user research and needs analysis to assess current services provided through the Farmers' Portal Perform a gap analysis to identify usability and accessibility improvements for the portal Lead the co-design of a product development roadmap and iterative prototyping for the portal enhancements Required Qualifications Advanced university degree in UX Design, Service Design, Human-Computer Interaction, or related fields 5 years of relevant experience in User Research, UX Design, or Service Design for digital services Working knowledge of English and Albanian National of Albania or resident with a valid work permit Experience with e-government services or digital agriculture is a strong asset

Feb 17, 2025 - 15:56
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Service Designer
A company is looking for a Service Designer to enhance the Albania Farmers' Portal through user research and product development. Key Responsibilities Conduct user research and needs analysis to assess current services provided through the Farmers' Portal Perform a gap analysis to identify usability and accessibility improvements for the portal Lead the co-design of a product development roadmap and iterative prototyping for the portal enhancements Required Qualifications Advanced university degree in UX Design, Service Design, Human-Computer Interaction, or related fields 5 years of relevant experience in User Research, UX Design, or Service Design for digital services Working knowledge of English and Albanian National of Albania or resident with a valid work permit Experience with e-government services or digital agriculture is a strong asset