Service Management Specialist
A company is looking for a Services Management Specialist. Key Responsibilities Act as the primary point of contact for service-related matters, coordinating between customers and internal teams Develop and communicate clear action plans, ensuring accountability and ownership Analyze data and trends to enhance service delivery and prepare reports for operational reviews Required Qualifications 6+ years of relevant work experience, preferably with large technical accounts Strong understanding of Customer Support environments Knowledge in technical areas such as core & edge routing, switching technologies, or network management BS/BA degree in a related field or equivalent project management experience is desirable
A company is looking for a Services Management Specialist.
Key Responsibilities
Act as the primary point of contact for service-related matters, coordinating between customers and internal teams
Develop and communicate clear action plans, ensuring accountability and ownership
Analyze data and trends to enhance service delivery and prepare reports for operational reviews
Required Qualifications
6+ years of relevant work experience, preferably with large technical accounts
Strong understanding of Customer Support environments
Knowledge in technical areas such as core & edge routing, switching technologies, or network management
BS/BA degree in a related field or equivalent project management experience is desirable
