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Spanish Lead Collections Specialist
A company is looking for a Spanish Lead Collections Specialist. Key Responsibilities Service delinquent credit card accounts through various contact channels Minimize losses by assessing customer situations and providing relevant payment options Manage and escalate risk and customer-impacting issues to management Required Qualifications H.S. Diploma or GED 2+ years of Collections experience 2+ years of advanced-level customer service experience 1+ years of working-level listening skills experience Bilingual in Spanish (preferred)
A company is looking for a Spanish Lead Collections Specialist.
Key Responsibilities
Service delinquent credit card accounts through various contact channels
Minimize losses by assessing customer situations and providing relevant payment options
Manage and escalate risk and customer-impacting issues to management
Required Qualifications
H.S. Diploma or GED
2+ years of Collections experience
2+ years of advanced-level customer service experience
1+ years of working-level listening skills experience
Bilingual in Spanish (preferred)