Student Success Outreach Coordinator
A company is looking for a Student Success Outreach Coordinator to support students in their educational journey.
Key Responsibilities
Manage a high-volume caseload of students and provide proactive support through various communication channels
Execute detailed workflows to contact a large number of learners daily to achieve enrollment and retention targets
Utilize CRM tools to monitor and report on learner progress, identifying those needing additional support
Required Qualifications
1-2+ years of experience in sales, business development, customer success, or learner engagement
Ability to provide high-quality support to a large volume of learners
Experience in crafting outbound communications and optimizing engagement efforts
Strong work ethic with a drive to meet and exceed target outcomes
Experience with CRM tools like Planhat and Zendesk is a plus
A company is looking for a Student Success Outreach Coordinator to support students in their educational journey.
Key Responsibilities
Manage a high-volume caseload of students and provide proactive support through various communication channels
Execute detailed workflows to contact a large number of learners daily to achieve enrollment and retention targets
Utilize CRM tools to monitor and report on learner progress, identifying those needing additional support
Required Qualifications
1-2+ years of experience in sales, business development, customer success, or learner engagement
Ability to provide high-quality support to a large volume of learners
Experience in crafting outbound communications and optimizing engagement efforts
Strong work ethic with a drive to meet and exceed target outcomes
Experience with CRM tools like Planhat and Zendesk is a plus