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Support Analyst I
A company is looking for a Support Analyst I to join their talent community. Key Responsibilities Triage support tickets and maintain product documentation Provide customer service through various communication channels and maintain clear records Collaborate with team members and escalate complex issues to Engineering & Development Required Qualifications 0-2 years in a technical support role Ability to identify and describe issues Associates Degree or higher in a tech-related field Ability to work proactively and self-direct when necessary Great teamwork and collaboration skills
A company is looking for a Support Analyst I to join their talent community.
Key Responsibilities
Triage support tickets and maintain product documentation
Provide customer service through various communication channels and maintain clear records
Collaborate with team members and escalate complex issues to Engineering & Development
Required Qualifications
0-2 years in a technical support role
Ability to identify and describe issues
Associates Degree or higher in a tech-related field
Ability to work proactively and self-direct when necessary
Great teamwork and collaboration skills