SVP of Customer Operations

A company is looking for a SVP of Customer Operations to lead and scale their go-to-market operations. Key Responsibilities Partner with the CRO to drive GTM strategy, planning, and execution across revenue-impacting teams Build and optimize an end-to-end customer journey, ensuring alignment across Sales, Customer Success, Marketing, and Product Operationalize strategic priorities into repeatable processes that improve efficiency, accountability, and performance Required Qualifications Executive-level leadership experience in a SaaS environment, ideally with GTM, Ops, or Strategy scope Strong understanding of enterprise sales motions and revenue operations Proven success in building and optimizing cross-functional teams in high-growth environments Experience delivering enterprise software solutions at a global scale Familiarity with Salesforce and go-to-market tech stacks

Jun 10, 2025 - 14:40

A company is looking for a SVP of Customer Operations to lead and scale their go-to-market operations. Key Responsibilities Partner with the CRO to drive GTM strategy, planning, and execution across revenue-impacting teams Build and optimize an end-to-end customer journey, ensuring alignment across Sales, Customer Success, Marketing, and Product Operationalize strategic priorities into repeatable processes that improve efficiency, accountability, and performance Required Qualifications Executive-level leadership experience in a SaaS environment, ideally with GTM, Ops, or Strategy scope Strong understanding of enterprise sales motions and revenue operations Proven success in building and optimizing cross-functional teams in high-growth environments Experience delivering enterprise software solutions at a global scale Familiarity with Salesforce and go-to-market tech stacks