Technical Onboarding Specialist
A company is looking for a Technical Onboarding & Success specialist. Key Responsibilities Lead onboarding of new customers and manage the first 90 days of their journey Perform QA of customer environments and coordinate with engineering on troubleshooting and fixes Operate as the first line of defense for product support and participate in meetings to address product issues Required Qualifications 2+ years of software pre and/or post-sales experience 3+ years of experience with SQL Familiarity with Revenue Ops systems (Salesforce, Hubspot, etc.) and ERP solutions (Netsuite, Quickbooks, etc.) is preferred Basic familiarity with shell scripting and common CLI tools is preferred
A company is looking for a Technical Onboarding & Success specialist.
Key Responsibilities
Lead onboarding of new customers and manage the first 90 days of their journey
Perform QA of customer environments and coordinate with engineering on troubleshooting and fixes
Operate as the first line of defense for product support and participate in meetings to address product issues
Required Qualifications
2+ years of software pre and/or post-sales experience
3+ years of experience with SQL
Familiarity with Revenue Ops systems (Salesforce, Hubspot, etc.) and ERP solutions (Netsuite, Quickbooks, etc.) is preferred
Basic familiarity with shell scripting and common CLI tools is preferred
