Technical Support Administrator II

A company is looking for a Technical Support Administrator II. Key Responsibilities Provide excellent customer service by responding to end-user inquiries via phone, email, or work order system Support and maintain Windows-based desktop and laptop computers, including on-site end-user support Manage IT equipment inventory and ensure timely completion of assigned work orders Required Qualifications Working knowledge of Windows operating systems and Microsoft Office applications Experience with wired/wireless networking hardware and printers/copiers Bachelor's degree in a computer technology discipline preferred, or relevant professional certifications Ability to learn new technologies and adapt to unfamiliar situations Commitment to the mission and values of the organization

Apr 24, 2025 - 15:46
 0
Technical Support Administrator II
A company is looking for a Technical Support Administrator II. Key Responsibilities Provide excellent customer service by responding to end-user inquiries via phone, email, or work order system Support and maintain Windows-based desktop and laptop computers, including on-site end-user support Manage IT equipment inventory and ensure timely completion of assigned work orders Required Qualifications Working knowledge of Windows operating systems and Microsoft Office applications Experience with wired/wireless networking hardware and printers/copiers Bachelor's degree in a computer technology discipline preferred, or relevant professional certifications Ability to learn new technologies and adapt to unfamiliar situations Commitment to the mission and values of the organization