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Trilingual Helpdesk Technician
A company is looking for a Trilingual Helpdesk Technician - Spanish/Portuguese/English. Key Responsibilities Provide technical end-user support via telephone, email, or web chat Perform restorative or maintenance actions to resolve end-user problems Track incidents and calls accurately in the database Required Qualifications Bachelor's degree or vocational training in IT-related courses is a plus Minimum of two (2) years completed in college or a Diploma/Certificate course Familiarity with PC hardware and software troubleshooting Prior experience in Software Application support is a plus Willingness to work in different shifts
A company is looking for a Trilingual Helpdesk Technician - Spanish/Portuguese/English.
Key Responsibilities
Provide technical end-user support via telephone, email, or web chat
Perform restorative or maintenance actions to resolve end-user problems
Track incidents and calls accurately in the database
Required Qualifications
Bachelor's degree or vocational training in IT-related courses is a plus
Minimum of two (2) years completed in college or a Diploma/Certificate course
Familiarity with PC hardware and software troubleshooting
Prior experience in Software Application support is a plus
Willingness to work in different shifts