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Veterinary Technical Support Specialist
A company is looking for a Technical Support Specialist, IHD. Key Responsibilities Resolve customer problems via telephone, chat, and email while troubleshooting equipment issues Train and educate customers on the proper use of equipment and software Document all customer interactions thoroughly in CRM software Required Qualifications Associates degree in Veterinary Technology or related field, or equivalent experience preferred Certification/Licensure/Registration in Veterinary Technology preferred Minimum of 2 years' experience in an animal hospital or related setting required Experience with veterinary diagnostic equipment is desirable
A company is looking for a Technical Support Specialist, IHD.
Key Responsibilities
Resolve customer problems via telephone, chat, and email while troubleshooting equipment issues
Train and educate customers on the proper use of equipment and software
Document all customer interactions thoroughly in CRM software
Required Qualifications
Associates degree in Veterinary Technology or related field, or equivalent experience preferred
Certification/Licensure/Registration in Veterinary Technology preferred
Minimum of 2 years' experience in an animal hospital or related setting required
Experience with veterinary diagnostic equipment is desirable