Virginia IT Support Specialist Lead
A company is looking for an IT Support Specialist Lead. Key Responsibilities Ensure compliance with IT policies and standards while providing technical support and guidance Lead IT Asset Management projects and coach the team on technical support and troubleshooting Analyze and develop solutions for complex IT issues impacting desktops, laptops, and mobile devices Required Qualifications Experience with help request tracking and reporting tools Proficiency in Microsoft Desktop products, Active Directory, and basic networking Ability to lead and train others in a technical environment Knowledge of IT concepts and trends, with a focus on desktop environments Educational background in Computer Science, Information Systems, or a related field is desired
A company is looking for an IT Support Specialist Lead.
Key Responsibilities
Ensure compliance with IT policies and standards while providing technical support and guidance
Lead IT Asset Management projects and coach the team on technical support and troubleshooting
Analyze and develop solutions for complex IT issues impacting desktops, laptops, and mobile devices
Required Qualifications
Experience with help request tracking and reporting tools
Proficiency in Microsoft Desktop products, Active Directory, and basic networking
Ability to lead and train others in a technical environment
Knowledge of IT concepts and trends, with a focus on desktop environments
Educational background in Computer Science, Information Systems, or a related field is desired
