Virginia Licensed Client Service Specialist
A company is looking for a Customer Service Representative 1 (Remote). Key Responsibilities: Build and maintain strong relationships with clients, addressing their claims, billing, and benefit inquiries Collaborate with agency employees and carrier representatives to ensure a smooth renewal process and effective communication Update the client management portal and assist with client-related updates and changes in carrier information Required Qualifications: 0 to 3 years of previous industry experience in a customer support or account management position High School Diploma/GED Virginia Life and Health Insurance License (can be obtained after hire) Experience in the employee benefits industry (preferred) Associate or Bachelor's Degree in Business Administration or a related field (preferred)
A company is looking for a Customer Service Representative 1 (Remote).
Key Responsibilities:
Build and maintain strong relationships with clients, addressing their claims, billing, and benefit inquiries
Collaborate with agency employees and carrier representatives to ensure a smooth renewal process and effective communication
Update the client management portal and assist with client-related updates and changes in carrier information
Required Qualifications:
0 to 3 years of previous industry experience in a customer support or account management position
High School Diploma/GED
Virginia Life and Health Insurance License (can be obtained after hire)
Experience in the employee benefits industry (preferred)
Associate or Bachelor's Degree in Business Administration or a related field (preferred)
