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Virginia Licensed Customer Service Specialist
A company is looking for a Customer Service Specialist (Medical Review Services). Key Responsibilities Respond to inquiries from various stakeholders regarding medical case evaluations and statuses Index manual documents and correspondence to customer records as assigned Record notes into customer files within the OnBase system Required Qualifications Considerable knowledge of medical terminology Experience in a medical setting evaluating and communicating medical information Experience providing customer service Experience operating a computer Ability to understand and follow policies and procedures
A company is looking for a Customer Service Specialist (Medical Review Services).
Key Responsibilities
Respond to inquiries from various stakeholders regarding medical case evaluations and statuses
Index manual documents and correspondence to customer records as assigned
Record notes into customer files within the OnBase system
Required Qualifications
Considerable knowledge of medical terminology
Experience in a medical setting evaluating and communicating medical information
Experience providing customer service
Experience operating a computer
Ability to understand and follow policies and procedures