A+ Certified IT Support Technician

A company is looking for an IT Support Technician responsible for providing customer-centric IT support to the organization. Key Responsibilities Serve as the primary point of contact for IT support for on-site and remote team members Monitor and triage IT support requests, documenting tasks and resolutions in the IT Service Desk ticketing system Assist with onboarding and offboarding processes while maintaining asset inventory and managing company devices Required Qualifications 1-2 years of IT experience or completion of IT-related courses Proficiency in supporting AV, tablets, MacOS, and Windows laptops Experience supporting users in a fast-paced environment A+ Certification required Background in insurance or financial services is a plus

Feb 21, 2025 - 20:53
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A+ Certified IT Support Technician
A company is looking for an IT Support Technician responsible for providing customer-centric IT support to the organization. Key Responsibilities Serve as the primary point of contact for IT support for on-site and remote team members Monitor and triage IT support requests, documenting tasks and resolutions in the IT Service Desk ticketing system Assist with onboarding and offboarding processes while maintaining asset inventory and managing company devices Required Qualifications 1-2 years of IT experience or completion of IT-related courses Proficiency in supporting AV, tablets, MacOS, and Windows laptops Experience supporting users in a fast-paced environment A+ Certification required Background in insurance or financial services is a plus