Account Manager, Customer Success

A company is looking for an Account Manager, Customer Success, Digital Storefront (Remote). Key Responsibilities Develop and implement strategies for the Account Management program focused on continuous improvement Build and maintain trusted advisor relationships with key accounts and stakeholders Track and report on key account metrics and collaborate with customers during contract renewals Required Qualifications Bachelor's Degree in a relevant field or equivalent work experience Minimum 8 years of sales and retention experience, preferably in financial services At least 5 years of experience with a professional IT services company or SaaS provider Proven track record of exceeding revenue targets and building account management programs Understanding of Enterprise API integrations and Web/Mobile app development

Feb 20, 2025 - 18:59
 0
Account Manager, Customer Success
A company is looking for an Account Manager, Customer Success, Digital Storefront (Remote). Key Responsibilities Develop and implement strategies for the Account Management program focused on continuous improvement Build and maintain trusted advisor relationships with key accounts and stakeholders Track and report on key account metrics and collaborate with customers during contract renewals Required Qualifications Bachelor's Degree in a relevant field or equivalent work experience Minimum 8 years of sales and retention experience, preferably in financial services At least 5 years of experience with a professional IT services company or SaaS provider Proven track record of exceeding revenue targets and building account management programs Understanding of Enterprise API integrations and Web/Mobile app development