Senior Customer Service Representative

A company is looking for a Senior Customer Service Representative. Key Responsibilities Handle incoming calls from members and providers regarding claims status, benefits, and eligibility Maintain department established performance metrics at a meets or exceeds expectations level Work collaboratively as a team while applying core values in daily operations Required Qualifications 1+ years of customer service experience Experience in a metric-based environment Proficiency with the full suite of Microsoft Applications Comfortable utilizing search engines High School diploma, G.E.D. or equivalent experience

Jun 25, 2025 - 08:00

A company is looking for a Senior Customer Service Representative. Key Responsibilities Handle incoming calls from members and providers regarding claims status, benefits, and eligibility Maintain department established performance metrics at a meets or exceeds expectations level Work collaboratively as a team while applying core values in daily operations Required Qualifications 1+ years of customer service experience Experience in a metric-based environment Proficiency with the full suite of Microsoft Applications Comfortable utilizing search engines High School diploma, G.E.D. or equivalent experience